Privacy Policy
We are committed to safeguarding your privacy online and protecting the information that we collect. As part of the normal operation of services, we collect and, in some instances, disclose information about you. To better protect your privacy, the following notice explains our information practices and the choices you can make about the way your information is collected and used. If you have any questions or comments about this privacy statement or the practices of this site, please contact us.
Information We Collect
Customer Information:
In order to purchase a product or service, you may be required to give us contact information (e.g. name, email address), unique identifiers (e.g. password), and demographic information (e.g. postal code). Certain information is collected in order to, among other things, verify your identity for subsequent use of our service. If you decide to purchase a product or service, we will need to collect certain financial information, such as your credit card number, credit card expiration date, and billing address. Financial information is used to bill you for products and services. As a visitor to our web site, you may be asked for your name and email address for various promotions. Your contact information is used to contact you when necessary, and to send you important new information about our products and services. Your account information is password-protected so that only you have external access to your personal information. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. We do not share your financial information with outside parties, other than our bank and credit card transaction service.
IP address:
We collect your Internet Protocol (IP) address each time you visit our web site. The IP address is a unique identifier assigned to your computer each time you connect to the internet. The IP address is used for site traffic statistical reporting and analysis, to help diagnose problems with our server, and to help protect our customers and ourselves from fraud.
Cookies:
Our web site uses cookies to keep temporarily stored information during a multi-page process, such as when placing an order. A cookie is a small amount of data that is sent to your browser from our server and stored on your computer's hard drive. You have the choice to accept all cookies, or be notified when a cookie is set, or to reject all cookies, by setting the appropriate options in your browser. We only use cookies when there is persistent data that is required to be kept from one page to another, such as when completing an order. If you decide not to accept a cookie, you may not be able to proceed with an order.
Server Activity:
Customer logins, and other server access activities, are monitored and analyzed to protect our server from unauthorized login attempts.
Correspondence:
We reserve the right to keep a record of any correspondence (i.e. email or paper mail) submitted by you to us.
Disclosure of Information
We cannot ensure that all of your personally identifiable information will never be disclosed in ways not described in this privacy policy. For example, we may be required to disclose personally identifiable information to the government, law enforcement or legal counsel (e.g. by court order).
Security Measures
In order to maximize protection of your information, we use state-of-the-art technology to protect your data from use, misuse, or alteration by unauthorized third parties. We use Secure Sockets Layer (SSL) protocol to protect your personal data and secure your transactions. SSL encrypts all your personal information, including your credit card number, name, and address, as it is transmitted over the internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
General
This privacy policy is incorporated into and subject to the terms of your customer agreement.
We are not responsible for the privacy practices or the content of linked web sites or other web sites hosted on our server.
Collection of Personal Health Information
We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include, for example, your name, date of birth, address, health history, records of your visits to Campbellford Memorial Hospital and the care that you received during those visits. Occasionally, we collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits.
Uses and Disclosures of Personal Health Information
We use and disclose your personal health information to:
- Treat and care for you
- Get payment for your treatment and care (from OHIP, WSIB, your private insurer or others)
- Conduct risk management activities
- Conduct quality improvement activities (such as sending patients satisfaction surveys)
- Teach
- Conduct research
- Compile statistics
- Fundraise to improve our health care services and programs
- Comply with legal and regulatory requirements
- Fulfill other purposes permitted or required by law
Your Choices
You may access and correct your personal health records, or withdraw your consent for some of the above uses and disclosures by contacting us (subject to legal exceptions).
Important Information
- We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
- We conduct audits and complete investigations to monitor and manage our privacy compliance.
- We take steps to ensure that everyone who performs services for us protect your privacy and only use your personal health information for the purposes you have consented to.
- We may legally disclose just your contact information with the CMH Foundation to help raise funds. Please contact the CMH Foundation to opt out of fundraising programs
How to Contact Us
Our privacy contact staff member is Sandra Beatty. For more information about our privacy protection practices, or to raise a concern you have with or practices, contact us at:
146 Oliver Road
Campbellford, ON
K0L lL0
Phone: 705-653-1140 Ext. 2147
Fax: 705-653-4958
www.cmh.ca